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News
How to Make the Most of Together Mode
 
Another exciting new update from Microsoft   Working together is one of the things we miss most since the pandemic has hit, and whilst Teams offe
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News
What's New in Microsoft Teams July 2020
Innovative and Intuitive, always knowing what we want before we want it. More new Microsoft Teams features are here!   Throughout the recent mont
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Case Studies
Case Study: UK Charity
About The Customer   This UK charity deployed a cloud-based communications  system from Wavenet to increase efficiency within its call centre a
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General
The Top Teams Apps for Improving Employee Productivity
 
Improve your Productivity   Many organisations are re-evaluating the tools in their toolkit to help ensure employees remain productive and connec
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General
Whiteboarding and Brainstorming in Microsoft Teams
Collaboration and Creativity   Microsoft Teams can support the creative process in many ways, and just like when you are in a physical office, yo
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General
How to Quickly Create Teams in Microsoft Teams
The Importance of Teams    Just like in a physical office, structuring your organisation with teams is just as important when using Microsof
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Articles
Call Centre vs Contact Centre
 
Contrary to popular belief, a Call Centre and Contact Centre are not one and the same.  
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Articles
Five Benefits of Flash Storage
 
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Articles
You need to move to Microsoft Teams Now!
Microsoft has made no secret of the fact that Skype for Business will cease 31st July 2021. And whilst the temptation may be to remain with a platform
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