Business communication at economy prices

Hosted Voice from Wavenet

Wavenet hosted voice is our leading edge network based VoIP service which has been designed for demanding business users.  The scalability & flexibility of our service will satisfy the needs of both SME & Enterprise clients.

Our system delivers leading edge system features but removes the need for any site based telephone system and greatly reduces associated capital expenditure.

Titan (a Wavenet Group company) has been supplying hosted solutions since the inception of the technology nearly 10 years ago & we have over 8000 users across the UK.  By dealing with us you can be assured that we have unparalleled in-depth knowledge & experience in all areas of delivering hosted solutions for all types of businesses.

Our hosted voice service users benefit from:-

 

Revenue Protection & Cost Reduction

• Software upgrades included for the life of the contract
• Reduced administration - no need for in house skills
• No annual service contract
• Utilise one wiring structure for all voice & data services
• Free site to site calls & cheaper off net calls
• Free on net calls throughout the world
• Built in Disaster Recovery
• Fully secure VPN

Improved Productivity

• Home working functionality included
• Integration with Microsoft Exchange
• One platform for business wide unified communications
• Full call recording & detailed call logging as standard
• All voicemail messages delivered to your Inbox
• Full contact centre available for enhanced agent features

What is Hosted Voice?

For most people, "work" is being on the phone in front of a computer screen. But we still think of phones and computers (voice and data) as two different & separate platforms. The result is that organisations are paying for the upkeep of two communications systems when they could get everything they need from just one.

Also everyone is talking about flexible working and mobility. But trying to keep up with new technology and an "always on" society means you end up with a whole host of different devices, platforms and software and then have to try and make them work together. This is time-consuming, expensive, difficult to control, and impossible to manage.  It doesn't have to be like this.

Hosted Voice is a cost-effective way to quickly gain the benefits of convergence, without the upheaval or cost.  Because it's hosted it's also quick and easy for you to add new sites or users, without the need for large upfront investment. It can include whatever tools and services you need such as hosted contact centres, intelligent numbers, and voice continuity and can cope with organisations that are spread across the world.

What We Do

We handle everything including voice/data conversion, numbering & implementation.  We can make the most of your current telecoms equipment so you can test the water before introducing different IP elements as and when it suits you.

We host the hosted voice platform centrally in our secure data centres and will manage and maintain everything for you. This makes it cheaper to run, easier to manage, always up to date, and risk free. More importantly, it's the foundation for a whole host of unified communication tools that will help your people work more effectively.